• What does PasseTonBillet do to secure the purchase and sale of tickets between individuals?

  PasseTonBillet has implemented several security measures to ensure safe transactions between buyers and sellers. Here is an overview of the key measures we have put in place to best secure transactions on PasseTonBillet: However, it is important to note that we do not guarantee that every purchased ticket will always be valid or that it will necessarily grant access to the event. 1. Seller Profile Verification All sellers are required to provide personal information, which is then verifieSome readers

• There is another name on my ticket. Will this be a problem?

  The cases are different depending on the type of ticket you buy. For Concerts, Shows, Parks and Sports tickets It is possible that the name of the original seller still appears on the ticket you purchased on PasseTonBillet. Unfortunately, we cannot modify the name on the ticket for all events. However, you will still be able to access the event with this ticket, even if the name on the ticket doesn’t match your own. EventSome readers

• How to buy a ticket?

  Choose the ticket of your choice and click "Buy" If you do not yet have a PasseTonBillet account, you must create one If you have a PasseTonBillet account, you must log inSome readers

• Where can I find my tickets?

  If you want to view the ticket you purchased, it’s simple: go to your profile and click on the “My Purchased Tickets” tab. All your purchased tickets will be listed there. If they’re not shown, your purchase was not completed. This is the only tab where you can check if your purchase was successful and if your tickets are available. Additionally, you will receive an email confirming your ticket purchase (please note, on some email platforms, this confirmation may not always arrive). If youSome readers

• Can I cancel a ticket purchase?

  This article aims to clarify the key points regarding transactions on PasseTonBillet: • The policy of non-exchangeable and non-refundable tickets • The absence of a right of withdrawal for sales between individuals • The strict conditions governing the resale of a ticket purchased on PasseTonBillet Can I cancel a ticket purchase? No, all purchases are final. Tickets purchased on PasseTonBillet are neither exchangeable nor refundable for security reasons related to ticket exchanSome readers

• Can I negociate the price of a ticket?

  It is not possible to negotiate the price of a ticket. Buyers can only purchase tickets at the prices displayed, which include management and payment fees. The seller is the only party who can change the price of the ticket at any time, up until the ticket is sold. (https://media4.giphy.com/media/ftqLysT45Some readers

• Can I contact a seller?

  For security and transaction efficiency reasons, it is not possible to contact the seller or negotiate the price before purchasing the ticket.Some readers

• What are the payment methods accepted ?

  The different payment cards accepted are: CB Visa Mastercard American Express Maestro Diner's Club For the moment only payments in Euro (€) are accepted.Few readers

• Why did I receive a PDF ticket without a reservation number?

  Sellers can choose to erase the reservation number on their PDF tickets if they have multiple tickets under the same reservation. This is done to prevent a buyer from potentially using a ticket different from the one they purchased. If you receive a ticket with the reservation number deleted, don’t worry it means the seller is just being careful, which is a good sign! We will do our best to assist you with your request as quickly as possible. In the meantime, please do not purchase anotheFew readers

• How to create an alert for a ticket?

  PasseTonBillet offers an alert function that allows you to be notified when tickets are available. You can receive these alerts by email and this service is free. If you cannot find the ticket you are looking for, you can create an alert by going to this page: https://passetonbillet.fr/alert-tickets On your profile, theFew readers

• Can I obtain an invoice?

  Since we are not a resale site but simply a platform facilitating transactions between individuals, we are unable to provide an invoice.Few readers

• Can I buy multiple tickets at once?

  On PasseTonBillet, it is not possible to purchase multiple tickets in a single payment! If you wish to buy multiple tickets, you must purchase them separately, one at a time. This is clearly indicated in the listing with the note “Sale price per ticket” and in the FAQs as well as during the purchase process. For these reasons, any dispute opened by the buyer for this reason will not be successful.Few readers

• What do I do if the event is cancelled or postponed - as a ticket buyer?

  It is the purchaser's responsibility to keep informed about the event for which he/she is buying a ticket. It is the purchaser's responsibility to check for him/herself if the event is postponed or cancelled. According to PasseTonBillet's General Terms and Conditions of Use (GTCU), you can request a refund if the event is cancelled, provided you have opened a dispute up to 48 hours after the date of tFew readers

• I paid but I haven’t received my ticket ?

  If you haven’t received the ticket, it means your payment failed due to a 3D Secure issue with your bank. Don’t worry, you will not be charged. If the next screen does not appear, then your payment has not been validated.Few readers