• What does PasseTonBillet do to secure the purchase and sale of tickets between individuals?

  PasseTonBillet uses different technological processes to provide maximum security for your transactions and make the resale of tickets as safe as possible. All sellers are required to provide us with their following personal information which is verified by our partners: ID E-mail address Bank account (IBAN) Telephone number We also display a trust score on the user's profile, with the number of tickets purchased and sold on our site. These meSome readers

• There is another name on my ticket. Will this be a problem?

  The cases are different depending on the type of ticket you buy. For Concerts, Shows, Parks and Sports tickets It is possible that the name of the original seller still appears on the ticket you purchased on PasseTonBillet. Unfortunately, we cannot replace the name on a ticket for all events. However, you will be able to access the event with this ticket even if the name displayed on the ticket does not match your name. InSome readers

• How to buy a ticket?

  Choose the ticket of your choice and click "Buy" If you do not yet have a PasseTonBillet account, you must create one If you have a PasseTonBillet account, you must log inSome readers

• Where can I find my tickets?

  If you want to view the ticket you purchased, it's very simple: go to your profile in the "My purchased tickets" tab. All purchased tickets can be found there. If they are not here, your purchase did not go through. Only this tab is used to indicate whether your purchase has been completed and whether your tickets are available. In addition, an email is sent to you to inform you that the ticket has been purchased (note: on certain mailboxes, the email does not always arrive). If you can't findFew readers

• Can I cancel a ticket purchase?

  Tickets purchased on PasseTonBillet are neither exchangeable nor refundable. All purchases are final. Also, as explained in our Terms and Condition, during sales made from individuals to individuals, the right of withdrawal does not apply. No right of withdrawal Concerning distance selling between PasseTonBillet users, it is recalled that the sale of tickets constituting a provision of leisure services which must beFew readers

• Can I contact a seller?

  No, for reasons of security and fluidity of transactions, it is not possible to contact the seller, nor to negotiate before having purchased the ticket.Few readers

• Can I negociate the price of a ticket?

  It is not possible to negotiate the price of a ticket. Buyers can only buy tickets at the prices displayed (these prices include management and payment fees). Only the seller can decide to change the price of the ticket at any time, until the ticket is sold. (https://media4.giphy.com/media/ftqLysT45BJMagKFFew readers

• What are the payment methods accepted ?

  The different payment cards accepted are: CB Visa Mastercard American Express Maestro Diner's Club For the moment only payments in Euro (€) are accepted.Few readers

• Why did I receive a PDF ticket without a reservation number?

  Sellers can decide to erase the reservation number on their PDF tickets if they have several tickets under the same reservation. This would potentially allow a buyer to use a ticket different from the one purchased. So if you receive a ticket where the reservation number has been deleted don't worry it means the seller is just being careful (which is a pretty good sign!). We will do our best to help you with your request in time. Meanwhile, please do not purchase another ticket as weFew readers

• How to create an alert for a ticket?

  PasseTonBillet offers an alert function that allows you to be notified when tickets are available. You can receive these alerts by email and this service is free. If you cannot find the ticket you are looking for, you can create an alert by going to this page: https://passetonbillet.fr/alert-tickets On your profileFew readers

• Can I obtain an invoice?

  Not being a resale site but simply a platform allowing resale between individuals, we are not able to provide an invoice.Few readers

• Can I buy multiple tickets at once?

  On PasseTonBillet, you cannot buy several tickets at once. If you wish to purchase multiple tickets, you must buy them separately, one after the other. This is clearly indicated on the advertisement with the notion 'Sale price / Ticket'.Few readers

• What do I do if the event is cancelled or postponed - as a ticket buyer?

  It is the purchaser's responsibility to keep informed about the event for which he/she is buying a ticket. It is the purchaser's responsibility to check for him/herself if the event is postponed or cancelled. According to PasseTonBillet's General Terms and Conditions of Use (GTCU), you can request a refund if the event is cancelled, provided you have opened a dispute up to 48 hours after the date of tFew readers