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There is another name on my ticket. Will this be a problem?

Someone else's name is on my ticket, will this be a problem?

The cases are different depending on the type of ticket you buy.

For Concerts, Shows, Parks and Sports tickets

It is possible that the name of the original seller still appears on the ticket you purchased on PasseTonBillet. Unfortunately, we cannot replace the name on a ticket for all events. However, you will be able to access the event with this ticket even if the name displayed on the ticket does not match your name. In order to provide seamless access to their events, the organizers do not carry out identity checks.

In addition, with our security system, a malicious seller has no interest in using PasseTonBillet to resell a ticket several times:
- You can open a dispute and request a refund
- It will not be paid because the money is blocked until the event
- His account will be permanently banned from PasseTonBillet
- We have all their contact details (name, bank account, ID, etc.) and we report the fraud to the authorities and event organizers

For Train tickets
Train tickets are nominative, but in the majority of cases, the name written on the ticket is not verified by the carrier at the time of control. Which explains why many people buy and resell Eurostar© train tickets, OUIGO©... on the Internet.

For flights tickets
Yes, a plane ticket is nominative: the passenger's name is written on the ticket with their contact details. If you buy a plane ticket, it is mandatory to change the name on the ticket. Generally speaking, we observe that the so-called "low cost" airlines almost allow the modification of the traveler's name on the ticket, although this is chargeable, while this is not the case for the high-end airlines ( Air France, American Airlines...).

Updated on: 15/05/2024

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