What security protocols are implemented by PasseTonBillet on ticket exchanges?

At PasseTonBillet, several security protocols are deployed to secure peer-to-peer ticket resale.

The measures implemented may vary depending on the event, the type of ticket, and the organizer’s requirements. The protocol applied is always specified on the event page.

🔐 Key security measures

E-ticket analysis

Each ticket is analyzed (consistency, price, barcode) to detect potential anomalies.

Price capping

Resale is strictly regulated. The price cannot exceed the original face value of the ticket.

Seller verification (KYC)

Before any payout, the following information is verified:

Identity document
Email address
Bank details (IBAN)

Deferred payment after the event

Funds are held until the event takes place, then released to the seller after the event, allowing time to handle potential disputes.

Barcode control

Barcodes may be checked and analyzed, including in connection with partner ticketing systems.

Ticket reissuance (depending on the event)

In some cases, a new ticket is generated in the buyer’s name with a unique barcode.

Customer support and dispute management

In case of an issue, a dispute can be opened from the user account. Each case is reviewed by our team.

⚠️ Limitations

Despite these controls, an invalid or fraudulent ticket may exceptionally go undetected.

PasseTonBillet cannot guarantee that a ticket is not simultaneously listed on other external platforms.

🚫 Anti-fraud policy

In case of proven fraud:

Permanent suspension of the account
Transmission of information to the relevant authorities and the event organizer

Updated on: 08/04/2026

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