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Why is my account blocked for excessive use?

Your account has been restricted for excessive use. You can no longer buy or resell tickets on PasseTonBillet.

Why was this restriction applied?

PasseTonBillet allows private individuals to buy or resell tickets occasionally on the secondary market, meaning tickets that have already been purchased from a ticketing provider.

This service is intended for personal, non-professional use. It is not designed for regular ticket buying and reselling or for building up stocks of tickets to resell.

An excessive-use restriction is applied when an account’s activity no longer fits this occasional-use framework.

What are the consequences for my account?

The restriction applies to both buying and reselling:

You can no longer buy tickets on PasseTonBillet.
You can no longer list tickets for sale or continue reselling tickets on the platform.

Why is this principle essential to PasseTonBillet?

Preserving a second-hand platform for private individuals is essential to how we operate. Our aim is to let someone who can no longer attend an event pass their ticket on to someone who can enjoy it.

Limiting excessive use helps preserve this balance, access to tickets and trust between members. Regular or professional ticket buying and reselling falls outside the purpose of this service.

I think this is a mistake. What should I do?

You can contact our team through PasseTonBillet support and explain the circumstances of your use. Contacting us does not automatically lift the restriction.

Updated on: 08/09/2026

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