• Why was my ID refused?

  The security of transactions between buyers and dellers is our priority. In accordance with the “Know Your Customer” KYC regulations, identity verification is mandatory to receive money when selling a ticket. To have your profile verified, you must first submit a photo of your ID ( and ) and submit it in the 'My Profile' 'Verify my Identity' tab. Then, the information will be quickly (15 minutes) validated or rejPopular

• How can I delete my account?

  It is possible to delete your account by going to "My Profile", in the "My information" tab. There is a “Delete my account” button. Please note, this action is irreversible and you will no longer be able to create an account on PasseTonBillet afterwards.Few readers

• I can't connect to PasseTonBillet, what should I do?

  If your PasseTonBillet account is associated with a Gmail email address, the most efficient way to log in is to use Google for authentication. This method simplifies the process: you just need to confirm your account, and you will then be able to access your PasseTonBillet profile. Request a new password, it will be sent to you by email. color ed0c0c (AttentiFew readers

• How to upload a copy of my ID on PasseTonBillet and why?

  The security of transactions between buyers and sellers is our priority. In accordance with the “Know Your Customer” KYC regulations, identity verification is mandatory to receive money when selling a ticket. To have your profile verified, you must first submit a photo of your ID ( and ) and submit it in the 'My Profile' 'Verify my Identity' tab. Then, the information will be quickly (Few readers

• I didn't receive the activation email sent by PasseTonBillet

  For security reasons, PasseTonBillet does not work with old email boxes such as Orange mail, Laposte, Freebox, SFR, Wanadoo...etc. Please use a more recent email to create an account on PasseTonBillet.Few readers

• How do I add my banking information (IBAN)?

  You can add your bank account from your profile using the “Add my IBAN” button. After the ticket has been sold, it is no longer possible to make any changes because the payment is already on its way to the bank account you entered. If your bank account is no longer active, the payment will fail and the money will be automatically sent to us within 8 business days. In this case, it will be necessary to update your banking information on your profile and contact our customer support.Few readers