Articles on: Account & Verification
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How to upload a copy of my ID on PasseTonBillet and why?

The security of transactions between buyers and sellers is our priority. In accordance with the “Know Your Customer” KYC regulations, identity verification is mandatory to receive money when selling a ticket.

How to submit your ID?

To have your profile verified, you must first submit a photo of your ID (photo taken with your smartphone and never scan) and submit it in the 'My Profile' > 'Verify my Identity' tab.

Then, the information will be quickly (10 minutes) validated or rejected by our financial partner MangoPay.

Are you having a problem getting your ID validated?

Consult our article on the subject here.

Why am I being asked to provide identification?

This is part of our responsibility under the new Know Your Customer (KYC) regulations.
We are required by law to ask you for certain personal information such as your full name, your nationality or a copy of your identity document.

What happens if I don't share this information?
All payments will be blocked. Unfortunately, you will not receive your money until we have this information.

How does PasseTonBillet save my information/data?

This information is used only for verification purposes by our payment partner MangoPay, who does not save the data.
MangoPay is a banking organization and is authorized by law to carry out verifications within the framework of the “Know Your Customer” (KYC) regulations.

Updated on: 17/05/2024

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