When will I receive my money?
If this is the first time that you ar eselling a ticket on our platform, make sure to add your IBAN and ID on your profile, in 'My tickets for sale'. Otherwise, your payments will be pending until you do so.
On PasseTonBillet, for security reasons, payment for the ticket is transferred to the seller several days after the transaction. During this period, the funds are held securely in a third-party account with our financial partner, MangoPay. Payment to the seller is processed according to the timelines outlined below :
Payment for the ticket will be made on the following dates depending on the category of the ticket sold
Payment Date*: The payment date is the date the transfer is initiated to the seller, provided their IBAN and identity have been verified. It typically takes 2 to 4 business days for the funds to reach your bank account. You will receive an email notification on the day the transfer is made.
Why am I paid after the event?
To ensure the safety of our buyers, we verify that your tickets are valid and that no disputes have been raised against you before processing your payment.
How do I track my payment date?
When you sell a ticket, go to the ‘My Tickets for Sale’ tab in your profile to view the upcoming payment date for your ticket.
On PasseTonBillet, for security reasons, payment for the ticket is transferred to the seller several days after the transaction. During this period, the funds are held securely in a third-party account with our financial partner, MangoPay. Payment to the seller is processed according to the timelines outlined below :
Payment for the ticket will be made on the following dates depending on the category of the ticket sold
| Ticket category | Payment date* |
|---|---|
| Concert / Festival | 48 hours after the Concert / Festival |
| Train | 24 hours after departure |
| Sports | 48 hours after the sporting event |
| Amusement park | 15 days after ticket transaction |
| Flights | 10 days after ticket transaction |
| Vouchers & Gift Cards | 7 days after ticket transaction |
Payment Date*: The payment date is the date the transfer is initiated to the seller, provided their IBAN and identity have been verified. It typically takes 2 to 4 business days for the funds to reach your bank account. You will receive an email notification on the day the transfer is made.
Why am I paid after the event?
To ensure the safety of our buyers, we verify that your tickets are valid and that no disputes have been raised against you before processing your payment.
How do I track my payment date?
When you sell a ticket, go to the ‘My Tickets for Sale’ tab in your profile to view the upcoming payment date for your ticket.
Updated on: 21/11/2024
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