How do I cancel a ticket sale?
PasseTonBillet is a demanding platform that is committed to its users: the security and fluidity of transactions is our priority.
As explained in our general conditions of use and several times during the sales process, any sale of ticket is final.
Also, it is not possible for a seller to cancel a sale for obvious security reasons. After the transaction, the ticket(s) and confidential information are sent by email to the buyer and the amount is sent to the seller by transfer.
If you have already sold your ticket elsewhere (website or other), please warn the buyer of this other website that your ticket is ultimately already sold because we will not be able to cancel the transaction.
In the event of non-compliance with the rules, your account may be banned from our website and you will no longer be able to use our platform either to sell or buy a ticket.
Before getting there, your trust score, displayed on your profile, will be strongly impacted and will dissuade users from transacting with you.
As explained in our general conditions of use and several times during the sales process, any sale of ticket is final.
Also, it is not possible for a seller to cancel a sale for obvious security reasons. After the transaction, the ticket(s) and confidential information are sent by email to the buyer and the amount is sent to the seller by transfer.
If you have already sold your ticket elsewhere (website or other), please warn the buyer of this other website that your ticket is ultimately already sold because we will not be able to cancel the transaction.
In the event of non-compliance with the rules, your account may be banned from our website and you will no longer be able to use our platform either to sell or buy a ticket.
Before getting there, your trust score, displayed on your profile, will be strongly impacted and will dissuade users from transacting with you.
Updated on: 14/05/2024
Thank you!