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As explained in our Terms of Use, all ticket sales are final. Unfortunately, it is not possible to cancel a sale on PasseBonBillet for transaction security reasons. The tickets are downloaded by the buyer after payment and the sum has already been sent to the seller.

PasseTonBillet is a demanding platform that is committed to its users (buyers and sellers) to streamline the purchase and resale of tickets and do everything to guarantee security and reliability in transactions. Buyers pay for tickets online and sellers' profiles are verified.

If you have already sold your ticket elsewhere on other platforms, we will not be able to cancel the transaction. You must warn the buyer of this other platform that he cannot use it because it has already been sold. In the event of non-compliance with the rules by the ticket seller, your account may be banned from our site and you will definitely no longer be able to use our platform to sell or buy a ticket.
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