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Can I buy or sell a OUIGO© ticket?

When can I resell a OUIGO© ticket?

For security reasons, only e-tickets in PDF format are authorized for resale on PasseTonBillet.
It turns out that concerning OUIGO© tickets, they are issued in PDF format only 4 days before the departure of the train. Therefore, before you can put them on sale on our site, you must wait 4 days before the departure of the train.

Is the identity of the traveler holding a OUIGO© ticket checked when passing through the gates?

At the entrance to OUIGO© trains, a systematic check of tickets is carried out at the security gates.
To our knowledge, only the ticket is checked and it is extremely rare that the traveler's identity document is also checked to find out if their identity matches the name indicated on the ticket.
For these reasons, the names on OUIGO© tickets resold between individuals are not systematically changed.

Please be aware that in the event of a passenger identity check, if the name on the ticket has not been changed, the buyer may be refused access to the train. This is one of the risks associated with purchasing second-hand tickets. The buyer cannot request a refund from the seller, and PasseTonBillet, as an intermediary, cannot be held responsible for any issues related to this.
Consult our Terms and Conditions.

Is it possible to change the name on a OUIGO© ticket?

OUIGO© tickets are nominative but the SNCF allows the passenger's name to be changed on OUIGO© tickets. This ticket can therefore be transferred to another passenger in the event of unforeseen circumstances. The cost to change a ticket is €10 and only the original buyer of the ticket can do this.

How do I change a traveler’s name on a OUIGO© ticket?
To modify the name of a traveler on a OUIGO© ticket, here is the procedure:

Go to the ouigo.com website here: https://www.ouigo.com/fr-en
https://ventes.ouigo.com/fr-FR/after-sale/connection
Enter the requested information to access the reservation
Click on “Modify my passenger information”
Edit the passenger information and click “I confirm”
The new OUIGO© ticket is ready!

Is the identity of the traveler checked when passing through the gates?

At the entrance to OUIGO© trains a systematic check of tickets is carried out at the security gates. To our knowledge, it is only the ticket that is checked. Indeed, it is extremely rare for the traveler's identity document to be checked to verify whether their identity matches the name indicated on the ticket.
For these reasons, it is quite common that the names on resold OUIGO© tickets are not changed.

You must still be aware that in the event of a check on the identity of the traveler, the OUIGO© ticket being nominative, if you have not changed the name on the ticket, the buyer may be refused access. to the train or ask to pay for another ticket. This is one of the risks that the buyer must take into account with used tickets. The buyer cannot therefore request a refund from the ticket seller and PasseTonBillet, as an intermediary, cannot be held responsible.
Consult our conditions of use.

Updated on: 21/11/2024

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