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How can you upload your ID on PasseTonBillet and why?

The security of transactions between buyers and sellers is our priority. In accordance with the “Know Your Customer” KYC regulations, identity verification is mandatory to receive money when selling a ticket.


How to submit your ID?


To have your profile verified, you must first submit a photo of your ID ( photo taken with your smartphone and never scan) and submit it in the 'My Profile' > 'Verify my Identity' tab.


Your document will then be processed by our payment services provider, Stripe. You will receive an email confirming whether it has been accepted or rejected.


Are you having a problem getting your ID validated?


Consult our article on the subject here.


Why are you being asked to provide identification?


This is part of our responsibility under the new Know Your Customer (KYC) regulations.
We are required by law to ask you for certain personal information such as your full name, your nationality or a copy of your identity document. What happens if you do not provide this information?
All payments will be blocked. Unfortunately, you will not receive your money until we have this information.


How does PasseTonBillet protect your information and data?


PasseTonBillet does not store your identity document in its systems. It is sent to Stripe, our payment services provider, for the checks required under applicable regulations.

Updated on: 03/09/2026

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