What happens if your ticket is linked to a cashless account?

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• The cashless balance will not be transferred to the new ticket buyer.

• Once the event is over, the organizer will generally provide a form to request a refund of the remaining funds.

• For the refund, we recommend following the organizer's communications on their website to find out the procedure to follow, or contacting the organizer directly.

Updated on: 04/07/2026