• Why was my ID refused?

  In order to receive a payment, you must verify the compliance of your profile by sending us a photo of your identity document. Then, the information is validated by our financial partner MangoPay/ Credit mutuel Arkea, within a very short time. a photo of your passport ( + fast to validate), rather than an ID or a driver’s licence A photo with your smartphone No scan No flash, no visible reflection on your photo No black and whitSome readers

• How can I delete my account?

  To delete your profile, go to 'My Profile' then click on 'Delete my account'.Few readers

• I can't connect to Passetonbillet, what should I do?

  It is most likely a "plugin", an "extension" or an "anti virus" that blocks the connection between Passetonbillet and Facebook. When your browser uses extensions such as "DoNotTrackMe", "Ghostery" or "Avast" for example, Facebook will automatically be blocked. Therefore, check your extensions to see if they have been configured properly. Common problems The following list contains some examples of extensions and antivirus programs that can be responsible for most of the issues: Do NotFew readers