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Why was my ID refused?
ID checks are performed automatically and independently by our payment partner MangoPay. In order for an identity document to be accepted, it must be valid and the personal information must correspond exactly to the information in your Passetonbillet account. Here are the accepted pieces of identification in PDF format: National identity card (front and back on the same file) Passport Driver's license (front and back on the same file) Information from your PasseTonBille
How can I delete my account?
To delete your profile, go to 'My Profile' then click on 'Delete my account'.
I can't connect to Passetonbillet, what should I do?
It is most likely a "plugin", an "extension" or an "anti virus" that blocks the connection between Passetonbillet and Facebook. When your browser uses extensions such as "DoNotTrackMe", "Ghostery" or "Avast" for example, Facebook will automatically be blocked. Therefore, check your extensions to see if they have been configured properly. Common problems The following list contains some examples of extensions and antivirus programs that can be responsible for most of the issues: Do Not