> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Why is regular ticket reselling prohibited on PasseTonBillet?

PasseTonBillet is a second-hand platform for private individuals, intended for **personal, non-professional and occasional use**. It allows you to buy a ticket to attend an event or occasionally resell a ticket you can no longer use.

**Regular reselling falls outside this purpose and is not allowed on PasseTonBillet.**

||| Why does PasseTonBillet prohibit regular reselling?

Our service is not intended for a regular ticket buying and reselling business or for building up stocks of tickets to resell.

**Preserving a second-hand platform for private individuals is essential to how we operate.** This rule helps maintain access to tickets, trust between members and a service focused on the occasional needs of buyers and sellers.

||| What does an excessive-use restriction mean?

When an account’s activity no longer fits the platform’s occasional-use framework, PasseTonBillet may restrict the account for **excessive use**.

The restriction applies to both buying and reselling:

* You can no longer buy tickets on PasseTonBillet.
* You can no longer list tickets for sale or continue reselling tickets on the platform.

||| I think this is a mistake. What should I do?

You can contact our team through PasseTonBillet support and explain the circumstances of your use. Contacting us does not automatically lift the restriction.