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> Use this file to discover available pages before exploring further.
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# Can you cancel a ticket purchase?

### What you need to know

* Tickets purchased on PasseTonBillet are neither exchangeable nor refundable, except in cases provided for by PasseTonBillet procedures.
* The right of withdrawal does not apply to sales between individuals. This means that any purchase made on PasseTonBillet is firm and final.
* The resale of a ticket already purchased on PasseTonBillet depends on the security protocol applied to the event.
* In the event of cancellation or postponement of the event, please refer to the dedicated procedure below.

### Can you resell a ticket purchased on PasseTonBillet?

This depends on the security protocol applied to the event. When resale of a ticket purchased on PasseTonBillet is authorised, this information is displayed on the event page.

For security reasons, PasseTonBillet may limit the number of successive resales of the same ticket.

### Can you resell a ticket purchased from an individual on another website?

No. For security reasons, it is not possible to resell on PasseTonBillet a ticket purchased outside the platform, for example on Leboncoin, Facebook or another classified ads website.

Without traceability or ticket control, PasseTonBillet cannot verify its validity or provide follow-up in the event of an issue.

### Event cancellation or postponement

The detailed procedure depends on your situation: buyer or seller of the ticket on PasseTonBillet.

[What should you do if the event is cancelled or postponed as a ticket buyer?](https://help.passetonbillet.fr/en/article/what-should-you-do-if-the-event-is-cancelled-or-postponed-as-a-ticket-buyer-jxu86n/)